Although at times Brenden Fern Ltd may not be mentioned on the voucher at one of the six installation companies in the area rest assured we CAN carry out the work and accept the voucher entitling customer to the £300 rebate.

Application Process

Stage 1

All customers can apply via the eaga Contact Centre on 0800 316 2805.

Customers who are not eligible for a Government Grant will be given the opportunity to register for the Government £300 Heating Rebate Scheme.

A Benefit Entitlement Check will be offered and if the Warm Front qualifying benefits are identified, the householder will follow the normal Goverment Grant route. If no benefits are identified, or the customer declines the Check, they will be passed to the Warm Front £300 Heating Rebate Scheme.

Stage 2

A letter and voucher/claim form is sent to the customer detailing names of six registered installers working in their area. Householders qualifying for funding will only be permitted to use installers approved by CORGI, NICEIC or OFTEC and who are registered with eaga for the £300 Heating Rebate Scheme.

The customer's letter and voucher/claim form will have a unique reference number, therefore photocopies will not be accepted. The voucher/claim form is valid for three months from the date shown on the letter. If the voucher is not used within this time, it is possible to reapply. Please remember, that funds are limited so the offer may not be available if a reapplication is made.

The customer will then contact one or more of the installers on the list to carry out a technical survey and provide a quote. We recommend that customers obtain more than one quote. The customer will decide which installer they want to carry out the work and will contact them directly to arrange an installation date.

Stage 3

Once the installation has been completed and the customer is satisfied, the installer will provide the client with an invoice for the works, showing a £300 deduction. The customer will then provide the installer with their signed voucher/claim form to enable the installer to claim the rebate from eaga.

If, for any reason, the customer is unhappy with the installation works, they should approach the installer directly and agree a solution. Any remedial works should be carried out to the customer's satisfaction prior to the submission of the voucher/claim form. eaga will carry out a verification check on a proportion of installations to confirm that measures have been completed and the customer is satisfied.